HarkleahMeadows(2001)Ltd

 

 

 

 





 

 

 

 

 

 

     

 

    

Frequently asked questions

 

"Boarding kennels with a difference"   What's the difference  ?

Accommodation fees

Can I view the kennels?
Yes, it is welcomed but by appointment. Normally between 10am and 2pm.  

Do I need reservations?
During all holiday’s and summer, you will absolutely need a reservation. A deposit may be asked for to secure such a reservation. A surcharge/booking fee may be asked for at high season times eg. school holidays, Christmas and public holidays.  Payable at time of booking. The days that are booked are charged for especially in peak holiday periods.

Does my pet need to have certain vaccinations prior to boarding?
In order to protect all of our guests, no pets are admitted without proof of current vaccinations. You most likely have a  current vaccination card or booklet otherwise your veterinarian can either give you copies of your pets records or they can fax them to us.

What if my pet is on medication and needs regular doses of medicine?
Bring the medication with you when you check in, it will be administered to them as prescribed by your veterinarian. No extra charge for this.

What if my pet becomes ill or requires medical attention during their stay?
Your veterinarian will be contacted. Naturally, we will contact both the owner and the emergency contact provided by the owner as well. In the event that the pet’s regular vet is not available, they will be taken to the emergency clinic.

Can I bring my pets favorite toys, treats or bedding?
Yes! All of these things will make your pet feel more at home during their stay.  Except beanbags.

Do I need to bring my pets food?
If your pet is on a special diet, we will be happy to feed them your food. There is not a reduction in boarding fees as it actually causes more work.